Ipswich, Rowley officials warn of scam targeting water, electricity customers


ROWLEY — Rowley officials have warned about a recent scam attempting to con money from residents on behalf of the Rowley Water Department and the Rowley Municipal Light Plant.

Police and the water and municipal light departments said Thursday morning they received reports from victims of a scammer.

The thief is spoofing phone numbers and appears to be calling from the Rowley Water Department or the Rowley Municipal Light Plant.

Later in the day, Ipswich officials reported their utility customers were also being targeted.

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The scammer claimed the victim owed money and demanded payment.

The Rowley Water Department said it “will never call customers about their payments.”

All billing is done by mail, the department said in the scam warning issued Thursday.

“Customers will never be contacted by phone or by email regarding missed or late payments,” the department said.

The Rowley Municipal Light Plant “will never call offering a potential savings or missed payment over the phone or email, and will only contact you in writing by mail,” the electricity group said.

“If you are in doubt of the validity of the call, hang up and call the RMLP office at 978-948-3992. Office hours are Monday through Friday 8 a.m. to 4:30 p.m.,” it said.

Rowley police warned that residents “should never give personal information, social security numbers or credit card numbers to people through social media, or to people who call their homes or cell phones unsolicited.”

Should residents receive a call demanding payment on behalf of either department, please hang up immediately and contact the Rowley Police Department at 978-948-7644. Anyone with questions or who feels as though they’ve been victimized is asked to contact Rowley Police.